Education


Masters Degree (magister) in Internet Marketing
2002 - 2004
Wyzsza Szkola Biznesu - National Louis University, Poland
Profiles: Marketing and Management
Thesis: Internet as new path in Marketing
My work was based on example of the largest Internet Marketing company in Poland at the time. My work was much appreciated by my mentors identified by the grades.

Bachelors degree in Strategic Management
1998 - 2002
Wyzsza Szkola Biznesu - National Louis University, Poland
Profiles: Marketing and Management.


Secondary School of Economics
1994 - 1998
Liceum Ekonomiczne, Poland
Profiles: Finance and accountancy.

Skills and competencies
IT & Telecom technician


I have 4+ years hand on experience as IT technician and 5+ years as helpdesk technician. My role as IT technician was covering wide range of services both over the phone and call out. This included complete circle, starting from building PC and LAN cabling, up to configuring servers and clients (also software support). Since 2004 Im working as Helpdesk Technician providing phone and email support for ICT and internet products (such as broadband, Wimax, web hosting, mail solutions etc.), covering level 1 and level 2 support. I like challenges and always try to push myself to do more, learn more, train harder and develop further. Always ready to rise above limits and exceed expectations.



Training
2004-2010 Telecom/ICT


Dial up technology and pstn network
ADSL/ATM technology
Lease lines/Fibre optic/Metro
Alternative internet access: Satelite, Fixed Wireless Access, Wimax
DNS Domain name system
Web hosting
Mail solutions
Zyxel WiFi technology
Cisco PIX port configuration
VDSL
Hosted Exchange, Email Marketing System, Sharepoint, Online BackUp
eSecurity - Symantec and McFee
Microsoft Exchange configuration and troubleshooting
ADSL2 technology
Motorolla NBBS (TR69)
VoIP (QoS)
Customer service
Next Generation Network

1998-2004 IT


WiFi technologies (outdoor)
Novell server and clients
Windows NT and 2003 server
Windows 98/ME/2000/XP
Routers and switches
LAN/WAN networks
Laser and dot-matrix printers
Phone systems
Building PC's
EPROM programming
HDD data recovery

Interests
Website Design and Internet Marketing


Internet and its ability have always fascinated me. As my interest and knowledge progressed in an informal way as a hobby, career wise Ive got involved in an IT role at my current position, which helped me to expand my already broad knowledge on the subject. Further need to develop my skills has led me to discovery and study of HTML and CSS coding, as well as basics of JAVA and PHP/SQL.
Subject of Internet Marketing is one of my personal interests, started back at the University, when I was writing about first steps of the Internet Marketing in Poland. Google was not that popular and terms such as Search Engine Optimization or Social Media Marketing were unrecognizable. Internet marketing at the time was very basic, using affiliate programs, banners and CPC type of internet ads. I was following this subject since then. Now I have developed skills in most of Online PR areas, covering subjects of SEO, SMM, CPC, PPC and online presence and I want to improve my competencies in this area in near future.


Self development



Website design
Adobe Photoshop CS3 and CS4
IP addressing and subnetting
Web development (HTML/CSS, Java, PHP/SQL)
Cisco routers
Top Level Domains hierarchy
Web servers - FTP/DNS/SQL
Script personalization - CMS, WordPress, Joomla, Social Engine, forum scripts
Search Engines Optimization
Website reputation and Norton SafeWeb
Pay Per Click Advertising